|
IT professional with 6+ years of experience in technical support, infrastructure management, and endpoint security — supporting clients across India, USA, and Canada.
I'm an IT Assistant Manager and Infrastructure Specialist based in Mohali, India, with over 6 years of hands-on experience in technical support, endpoint security, and cloud administration.
I specialize in managing RMM platforms (N-able, NinjaOne), administering Microsoft 365 and Google Workspace environments, and securing client infrastructure with enterprise-grade tools like SentinelOne EDR and Blackpoint Cyber.
I've supported remote clients across the USA and Canada while managing on-site operations in India — comfortable navigating everything from complex enterprise environments to education and healthcare IT.
Med Karma RCM & Load Karma Innovations
📍 Mohali, Punjab
Raisso Global Pvt Ltd
📍 Mohali, Punjab
Ascent Wellness & Pharma Solutions
📍 Chandigarh
Golden Gate Global School
📍 Moradabad, UP
Deployed a UEM platform to enforce endpoint compliance and security posture across all client devices, ensuring consistent policy enforcement and visibility across distributed environments.
Implemented AI-based threat prevention (Cylance) across client environments with ongoing threat monitoring and remediation — reducing malware incidents through predictive AI detection.
Configured and managed Druva cloud backup for client systems, ensuring data integrity, recovery readiness, and compliance with data protection standards.
Whether you have an opportunity, a technical challenge, or just want to connect — my inbox is always open.